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American Library Association President Loida Garcia-Febo and Dr. Michael Stephens explore the importance of accessible, welcoming, and responsive library environments and examine the factors preventing many libraries from ramping up community engagement and user-focused services.
This is a recording of The Heart of Librarianship webinar, which took place on Nov. 14, 2018.
Learn more about Loida Garcia-Febo’s Libraries = Strong Communities initiative.
Dr. Michael Stephens is an associate professor in the School of Information at San Jose State University. He has delivered keynotes, papers and workshops throughout the U.S. and internationally. He just spent a month in Australia working with librarians and educators. In 2016, ALA Editions published five years of his Library Journal “Office Hours” columns as a book entitled The Heart of Librarianship.